AXA Partners
Travel Claims Transformation
- £850k realised savings
- Improved First Call Resolution
- Faster claims processing
Where Strategy Meets
Value Creation
We help organisations unlock growth, efficiency, and productivity through operational excellence.
Some Of Our Clients
Our services
How we create value.
Optimising teams, processes and technologies for efficient, high-quality operations across the organisation.
01
Process Transformation
Redesigning how work gets done — eliminating friction, surfacing data, and engineering operations for scale.
What We Provide
- •Process Analysis (Qualitative and Quantitative)
- •Process Mapping & Visualisation (BPMN, SIPOC, Value Stream Maps)
- •Governance Simplification
- •Process Performance Frameworks & KPI Design
- •AI & Automation
- •Continuous Improvement Frameworks
- •Future-State Process Design & Implementation Roadmaps
- •Operational Risk Assessments
02
Operating Model Design
Aligning people, governance, technology, and strategy into one coherent operating system.
What We Provide
- •Target Operating Model Design
- •Roles & Responsibilities Definition
- •Governance Framework Design
- •Capability Assessments
- •Service Delivery Models
- •Organisational Alignment
03
AI & Automation
Identifying and implementing practical AI opportunities that produce measurable productivity gains.
What We Provide
- •AI Opportunity Assessments
- •Automation Roadmaps
- •AI Use Case Development
- •Business Case Development
- •Pilot & Proof of Concept Design
04
Value Creation Programmes
Unlocking measurable business performance improvements across cost, growth, and customer outcomes.
What We Provide
- •Cost Reduction Programmes
- •Productivity Improvement
- •Customer Experience Transformation
- •Operational Due Diligence
- •Transformation Roadmaps
- •Benefits Realisation Tracking
Why organisations choose Iyora & Partners.
Traditional consulting firms
Iyora & Partners
Deliver recommendations and PowerPoint presentations
Design practical transformation blueprints built for execution
Large teams and high overhead costs
Lean specialist teams aligned to the outcomes required
Use AI internally but retain the productivity gains
Pass AI-driven efficiencies back to clients through lower delivery costs and faster outcomes
Clients pay for consulting effort and billable hours
Focus on value creation and measurable business outcomes
Generic methodologies applied across clients
Tailored transformation blueprints designed around your organisation
Success measured by project completion
Success measured by realised business outcomes and value
Deploy teams based on internal utilisation targets
Bring in specialists based on the outcomes you want to achieve
Operate as an external supplier
Work as a strategic partner invested in your success
Client relationships focused on revenue generation
Long-term partnerships focused on creating sustainable value
Knowledge often leaves with the consultants
Build capability and leave clients with a blueprint for future success
AI-powered.
Human-led.
"We use AI to reduce the cost of consulting — not the quality of it."
We leverage AI throughout our delivery model to accelerate insight generation, reduce unnecessary consulting effort, and focus more time on solving complex business problems.
01
Documents
02
AI Analysis
03
Expert Validation
04
Business Insight
05
Implementation
06
Value Delivered
Faster discovery
Analyse large volumes of documentation and data rapidly.
Smarter decisions
Identify patterns, risks, bottlenecks, and opportunities.
Lower costs
Reduce manual consulting effort and project overheads.
Better outcomes
More time focused on solving complex client problems.
Expertise built around your outcomes.
We don't deploy generic consulting teams. We start with the outcomes you want to achieve and bring together specialists with experience delivering similar results.
- 01Desired outcome
- 02Required capabilities
- 03Expert network
- 04Transformation delivery
- 05Value creation
Numbers that matter
£850k+
Operational savings delivered
45%+
Improvement in First Call Resolution
25%+
Reduction in cycle times
300%+
Improvement in operational visibility
7
Industries supported through transformation
Our work.
GSK
Clinical Process Transformation
- Future-state process design
- Governance redesign
- Digital operating model foundations
HMRC
Portfolio Management Transformation
- Improved compliance
- Reduced duplication
- Better governance
TikTok
Customer Service Scale-Up
- Operational scalability
- Automation opportunities identified
- Enhanced CX
Health Service Executive
Process Mining & Operational Improvement
- Real-time operational visibility
- Faster issue identification
- Better decision making
Athora
Operational Excellence Programme
- Reduced manual effort
- Improved operational control
- Increased scalability
Meet the team
Founded by practitioners with consulting experience.
Tosin Animashahun
Your Value Creation Partner
Tosin has spent over a decade helping organisations improve performance, redesign operations, implement automation, and deliver large-scale transformation across insurance, healthcare, government, technology, telecommunications, and financial services.
Experience includes
AXA PartnersGSKHMRCAthoraTikTokHSEOpenreach
Alex Mercer
Your Value Creation Partner
Alex brings deep expertise in artificial intelligence, data strategy, and digital transformation. With experience spanning public sector, financial services, and consumer industries, Alex helps clients harness AI to unlock measurable operational value and build sustainable competitive advantage.
Experience includes
DeloitteNHSBarclaysUnileverPwCCapitaBT
Let's talk
Ready to unlock more value?
Whether you're looking to improve performance, reduce costs, implement AI, or redesign how your organisation operates — we'd love to help.